FREQUENTLY ASKED QUESTIONS
NUTRAGX®
Need any help with your order? Got a question that you need answered immediately? Just click on a section below to find the answer! If your question isn’t answered, please don’t hesitate to reach out. We’re ready to help.info@nutragx.com
General
Should I take NutraGX® Gummies with food?
You can take NutraGX® Gummies with or without food, although, for best absorption we recommend taking with food.
Are NutraGX® Gummies gluten-free?
Yes! We are proud to say that all NutraGX® Gummies are made in an allergen-free facility and are gluten-free.
Are NutraGX® Gummies vegan?
Yes! Our NutraGX® Gummies do not contain any gelatin or animal-derived ingredients, making them vegan! Unlike most gummies which contain gelatin, our NutraGX® Gummies are made with pectin, an ingredient that comes from fruit peels.
Where are Nutragx Gummies made?
We are proud to say that our Nutragx Gummies are made in the USA, with select ingredients thoughtfully curated from around the world. Our Nutragx Gummies are manufactured in a state-of-the-art, cGMP certified facility.
Can I take ALL NutraGX® Gummies every day?
Some products may be taken daily. NutraGX® ACV, Ashwa, Superfruits and Supergreen Gummies are all complementary to one another and may be included in your daily routine. For specific combinations of products, please reach out to us for further support!
Is there any gelatin in NutraGX® Gummies?
No! Unlike other gummies on the market, NutraGX® Gummies do NOT contain gelatin, which is an animal by-product. Instead, NutraGX® Gummies are made with pectin, a fiber found in fruit peels.
Are NutraGX® Gummies vegetarian?
Yes! Our NutraGX® Gummies do not contain any gelatin or animal-derived ingredients, making them vegetarian! Unlike most gummies which contain gelatin, our NutraGX®Gummies are made with pectin, an ingredient that comes from fruit peels.
Where can I buy NutraGX® Gummies?
Our NutraGX® Gummies are sold on our website at www.nutragx.com –click here to see our packages and prices. NutraGX® products are also available at select retailers – please contact hello@nutragx.com for more information about our current retailers.
NUTRAGX ACV GUMMIES
How many NutraGX® ACV Gummies should I take daily?
Take 1-2 gummies, 3 times daily.
Is there sugar in NutraGX® ACV Gummies?
Each gummy is sweetened with 2g of organic cane sugar and unlike other gummies on the market, NutraGX® ACV Gummies do NOT contain artificial sweeteners, sugar alcohols or high fructose corn syrup.
Are NutraGX® ACV Gummies made with the mother?
Our team selected a top-quality Apple Cider Vinegar powder for our product, made with real apple cider vinegar that contains the mother at time of manufacturing.
What are the Supplement Facts of NutraGX® ACV Gummies?
Each gummy contains:
Total Carbohydrate – 3.5g
Total Sugars – 2g
Apple Cider Vinegar – 500mg
Organic Beetroot – 40mcg
Organic Pomegranate – 40mcg
Vitamin B9 – 200 mcg DFE
Vitamin B12 – 1.2mcg
Why have you decided to include Vitamins B9 and B12 in NutraGX® ACV Gummies?
Our goal is to help you get the most from your vitamins. The addition of these essential B vitamins helps maintain overall good health, converts the food you eat into cellular energy, helps support heart health, a healthy immune system and more.
NUTRAGX ASHWA GUMMIES
How many NutraGX® Ashwa Gummies should I take daily?
We recommend taking 2 gummies, twice daily.
What are the Supplement Facts of NutraGX® Ashwa Gummies?
2 Ashwa Gummies contain:
Calories – 25
Total Carbohydrate – 7g
Total Sugars – 4g
Vitamin D2 (Ergocalciferol) – 25 mcg
KSM-66 Ashwagandha Root Extract – 300mg
What are the benefits of KSM-66® Ashwagandha?
KSM-66® Ashwagandha helps: reduce stress & promote relaxation; lower cortisol levels, helping to reduce stress; promote sleep quality; maintain quality of life; support memory and concentration; support physical performance & endurance in healthy athletic adults; supports sexual function in those whose sex life needs a boost and more.†
Why have you included vitamin D in the Ashwagandha Gummies?
We wanted to create a gummy that would allow you to enjoy the extensive benefits of Ashwagandha, along with vitamin D – an essential vitamin that’s needed to help maintain general health and support your immune system.
When is the best time to take NutraGX® Ashwa Gummies?
Most people prefer to take two gummies in the morning and two gummies before bed.
Is there sugar in NutraGX® Ashwa Gummies?
Each gummy is sweetened with 2g of organic cane sugar and unlike other gummies on the market, NutraGX® Ashwa Gummies do NOT contain artificial sweeteners, sugar alcohols or high fructose corn syrup. We wanted to create a gummy that gives you a perfect balance of Ashwagandha and a delicious taste!
How does KSM-66® Ashwagandha compare with traditional Ashwagandha?
KSM-66® is a highly concentrated root-only Ashwagandha extract unique to the market with an extensive set of research behind it supporting an array of benefits.
Are NutraGX® Ashwa Gummies kosher?
Yes! Our NutraGX® Ashwa Gummies are certified kosher.
NUTRAGX SUPERFRUITS GUMMIES
How many NutraGX® Superfruits Gummies should I take daily?
We recommend taking 2 gummies, twice daily.
Is there sugar in NutraGX® Superfruits Gummies?
Each gummy is sweetened with 2g of organic cane sugar and unlike other gummies on the market, NutraGX® Superfruits Gummies do NOT contain artificial sweeteners, sugar alcohols or high fructose corn syrup. We wanted to create a gummy that gives you a perfect balance of essential nutrients and a delicious taste!
Are NutraGX® Superfruits Gummies kosher?
Yes! Our NutraGX® Superfruits Gummies are certified kosher.
What are the supplement facts of NutraGX® Superfruits Gummies?
2 Superfruits Gummies contain:
Calories – 25
Total Carbohydrate – 6g
Total Sugars – 4g
Vitamin A (as retinyl palmitate)- 500 mcg
Vitamin C (ascorbic acid, sodium ascorbate)- 180 mg
Vitamin E (d- alpha tocopheryl acetate)- 10 mg
Zinc- 5.5 mg
Silica (Bamboo Shoot Extract)- 22 mg
Organic Superfruits Blend- 200 mg
What are the benefits of the ingredients in NutraGX® Superfruits Gummies?
The essential vitamins and Bamboo Silica Extract in NutraGX® Superfruits provide support for many benefits, but some of the most notable benefits include: supporting a healthy immune system; promoting the formation of collagen; maintaining the structure of your skin, and maintaining skin health and appearance.†
NUTRAGX SUPERGREENS GUMMIES
How many NutraGX® Supergreens Gummies should I take daily?
We recommend taking 2 gummies, twice daily.
What are the benefits of the ingredients in NutraGX® Supergreens Gummies?
The essential vitamins and Artichoke Leaf Extract in NutraGX® Supergreens Gummies provide support for many benefits, but some of the most notable benefits include: supporting a healthy immune system; supporting digestive health; supporting healthy liver function, and supporting overall health and wellness.†
What are the supplement facts of NutraGX® Supergreens Gummies?
2 Supergreens Gummies contain:
Calories – 25
Total Carbohydrate – 6g
Total Sugars – 5g
Vitamin A (as Retinyl Palmitate)- 226mcg
Thiamin (as thiamin hydrochloride)- 0.6mg
Niacin (as niacinamide)- 1.61mg
Vitamin B6 (as pyridoxine hydrochloride)- 0.17mg
Folate (as Folic Acid)- 40 mcg DFE
Vitamin B12 (as cyanocobalamin)- 36mcg
Pantothenic Acid (as d-calcium pantothenate)- 0.5mg
Iron (as ferrous fumarate)- 2.82mg
Magnesium (as magnesium citrate)- 6.3mg
Zinc (as zinc citrate)- 1.1mg
Sodium- 10mg
Supergreens & Probiotics Blend- 255mg
NUTRAGX DREAMY SLEEP GUMMIES
How many NutraGX® Dreamy Sleep Gummies should I take daily?
We recommend taking 2 gummies, once daily at bedtime.
What are the supplement facts for NutraGX® Dreamy Sleep Gummies?
2 Dreamy Sleep Gummies contain:
Calories – 25
Total Carbohydrate – 4g
Total Sugar – 4g
Vitamin D2 (as Ergocalciferol) – 5 mcg
Magnesium (as Magnesium Citrate) – 50 mg
Sodium – 3 mg
Lemon Balm Extract – 90 mg
Herbal Blend – 40 mg
Melatonin – 5 mg
What are the benefits of the ingredients in NutraGX® Dreamy Sleep Gummies?
NutraGX® Dreamy Sleep Gummies are made with Lemon Balm, Magnesium and Vitamin D, as well as the perfect dose of Melatonin. Melatonin helps to: support a healthy sleep cycle, support falling asleep faster, support staying asleep longer, and provide relief for occasional sleeplessness.
What is the best time to take NutraGX® Dreamy Sleep Gummies?
These gummies should be taken at bedtime.
Is there sugar in NutraGX® Dreamy Sleep Gummies?
Each gummy is sweetened with 2 g of organic cane sugar and unlike other gummies on the market, NutraGX® Dreamy Sleep Gummies do NOT contain artificial sweeteners, sugar alcohols or high fructose corn syrup. We wanted to create a gummy that gives you a perfect balance of Melatonin and a delicious taste!
Is there an age restriction for NutraGX® Dreamy Sleep Gummies?
Yes, NutraGX® Dreamy Sleep Gummies were formulated for adults 18 and over and are not intended for use by children, or those under the age of 18.
SHIPPING & RETURNS
Where do you ship to?
We currently ship worldwide! If you do not see your country listed in our checkout page, please contact us at hello@nutragx.com
How much is shipping? Or is shipping free to all countries?
We offer free shipping worldwide on orders under $20.
When will my order ship?
Orders are usually fulfilled within 1-3 business days.
What is your return policy?
We think that you’re going to love our products but in case you don’t, we offer a 30-day money back guarantee on both opened and unopened bottles. Please contact our support team at hello@nutragx.com within 30 days of your received order for instructions. Our customers are responsible for paying for the shipping cost to send back returning product.
Do you ship to P.O. boxes?
Yes, we do ship to P.O. boxes.
Can I track my package?
We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.
How long will it take to get my package?
Once shipped, USA shipments can take 3-5 business days and worldwide shipments can take up to 15-20 business days. Due to the current situation, carriers may be delayed with their transit times.
PROGRAMS
Do you offer a subscription service?
Yes, we do!
When can I cancel my subscription?
You can edit, delay, or cancel your subscription at any time, but if you want this change to take effect before your next shipment leaves, you need to let us know within 24 hours before your next shipment is sent by logging in to your account page.
Do we have a wholesale program?
NutraGX® is always looking for great distributor partnerships with people like yourself! Please contact us at distribution@nutragx.com and one of our specialists will be in touch with you.
How do I modify my subscription?
You can modify your subscription in your Customer Portal. You may access your Customer Portal in two ways:
Clicking the unique Customer Portal link sent to you in your Subscription Activation email or Logging into your customer account.
Once you are in the Customer Portal, you will click the Subscriptions tab from the left-hand menu to make any modifications.
Do you have a brand ambassador program?
We do! Please contact us at partners@nutragx.com if you love our NutraGX® Gummies and want to become part of the NutraGX® extended family!
What is Vitamin Angels and how does my purchase help?
Malnutrition is the #1 cause of preventable child deaths. That’s why NutraGX® is proud to support the work of Vitamin Angels, who continually strive to reduce malnutrition in children by giving them access to lifesaving vitamins and minerals. Every order placed on nutragx.com provides a 1-for-1 Vitamin Grant through our partnership with Vitamin Angels to provide a child in need with a 6-month supply of vitamins.
PAYMENT
What method of payment do you accept?
We currently accept all of the main credit cards—Visa, Mastercard and Amex. We also accept PayPal.
What if I want to cancel my order after I already placed?
Please reach out to our customer care team for any order inquiries.
How do I use Installments by AfterPay?
Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments by AfterPay as your payment method. First-time customers will need to register with AfterPay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy! Currently only available to US, CA, GB, NZ, AU customers.
Is my credit card information secure?
Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments.
What is Installments by AfterPay?
Installments by AfterPay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest. Currently only available to US, CA, GB, NZ, AU customers.
Where can I find about my payment or returns with AfterPay?
Check out the AfterPay Payments FAQ — either link or just refer to afterpay.com. Currently only available to US, CA, GB, NZ, AU customers.